Monday, November 16, 2015

The Country Club at DC Ranch "Rules & Regulations" and employee related news

Okay, I’m going to say it again– it’s good to be ! Scottsdale private golf ! Last month I shared some of the key concerns still facing so many private golf and/or country clubs across the state and across the country…..and how fortunate Scottsdale private golf is to be the exception to the rule, e.g., financial stability, a ‘full’ equity Golf membership, leading edge on capital reinvestment and a ‘best practices’ club governance structure that has benefited the club greatly over the course of the last five years. Most importantly, however, it’s that “fun, family and friendliness’ culture you’ve created that defines Scottsdale private golf,

The Country Club at DC Ranch – a culture that continues to be the basis for our success. So why am I repeating myself again this month? Simply because of the chatter of discontent that I’ve heard recently. Yes, I understand that the decision mid-summer to leave the Rules & Regulations “as is”, and to enforce accordingly as it pertains to prohibiting pets on club facilities and/or use of the cart paths for any reason other than golf, created some angst with some Scottsdale private golf Members. And, of course, the decision to implement a Scottsdale private golf‘Player’s Services Fee’ this month has not been the most popular decision in all quarters of the Club either. But, other than that, I’m perplexed about why else our membership might be dissatisfied with their Club.

So I ask, if there is any area of the Scottsdale private golf Club in which you, individually or collectively, feel that Scottsdale golf club club leadership / club management is not meeting or exceeding your expectations, please share your thoughts with me at your earliest convenience! A Scottsdale golf club Member Satisfaction Survey is scheduled for late spring…..but in the meantime, please feel free to communicate accordingly.

I also shared with you last month that the Scottsdale golf club’s Club’s Pool Supervisor, Victor Vega, was leaving us and that the search was on for his successor. The search is over……as Victor recently expressed a desire to return to the Scottsdale golf club and we’re welcoming him ‘home’ with open arms.

Other employee related news that I’d prefer you hear from me rather than the proverbial rumor mill – Pastry Chef extraordinaire, Mary Ann Weber, recently informed us that she had accepted another opportunity in the Palm Desert area! The 4th longest tenured (17 years) Scottsdale golf club employee of the Club, Mary Ann’s shoes will be difficult to fill but, as I always tell staff, we’ll look at this not as a crisis, but as an opportunity. In addition to Mary Ann, our Executive Sous Chef, Eric Seitz, recently informed us that he has accepted the Executive Chef position at a new club in the Wickenburg area. Erik had only been a member of our culinary team for three years, but he is a talented young man and will be missed as well. Wherever you may be at the moment, enjoy the ‘rest’ of your summer….and know that the entire staff is very much looking forward to seeing you all back at the Ranch.

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